Terms of Service (TOS)

TERMS OF SERVICE

(Applies to Web Visibilities LLC and its sister brands, including Sales Engine AI and 24/7 AI Assistant)

1. Parties & Definitions

1.1

Provider

: Web Visibilities LLC, operating under various names including “Sales Engine AI,” “Marketing Automation,” or related brands.

1.2

Client

: The individual or entity engaging Provider’s services.

1.3

Services

: Includes, but is not limited to, digital marketing, lead generation, ad campaign management, marketing automation (AI chat/voice bots, CRM functionalities, pipeline tracking), and consulting.

2. Minimum Service Term & Renewal

2.1 Initial Term

Unless otherwise specified in writing, all service agreements carry an initial three (3) month minimum term from the Effective Date (the date the Client first signs a proposal, pays an invoice, or otherwise engages Provider).

2.2 Renewal

After the initial three-month term, the agreement continues on a month-to-month basis unless canceled according to Section 11 (Cancellation & Termination).

3. Scope of Work & Out-of-Scope Changes

3.1 Defined Scope

Provider delivers Services as outlined in the relevant proposal, invoice, or statement of work (SOW). This may include ad campaign management, marketing automation, or pipeline tracking.

3.2 Out-of-Scope Requests

Any requests to integrate outside leads, train third parties, or significantly alter campaign structures (including new sub-accounts or multi-location setups) may require additional fees or an addendum to this agreement.

4. Marketing Automation vs. Pipeline Management

4.1 Marketing Automation

Refers to Provider’s proprietary systems and/or platforms used primarily to capture, nurture, and track leads generated by Provider’s campaigns.

4.2 Pipeline Management

Involves setting up and updating the Client’s internal sales process (e.g., multiple stages, custom tracking, multi-location, or multi-rep configurations). This is considered a separate service and may incur additional fees if beyond a basic setup.

5. AI/Automation Systems & Non-Reactivation

5.1 Ownership & Usage

Provider’s AI/Automation technology (including but not limited to chatbots, voice assistants, and automated workflows) is proprietary.

5.2 Cancellation & No Reactivation

If Client cancels or discontinues AI/Automation services, the account and data may be permanently closed, and reactivation is not available under the same setup. Any future use will require a new setup fee and/or updated agreement.

5.3 Ad Campaign Reactivation

If Client cancels ad management services and later wishes to restart them, a setup or reactivation fee may apply, at Provider’s discretion.

6. Payment Terms & No Refunds

6.1 Payment Schedule

Payment is due upon receipt of the invoice, unless otherwise stated.

6.2 Past Due Accounts

If the Client’s account is unpaid more than [7] days past the due date, Provider may suspend or revoke access to Services (including AI tools, campaigns, or platforms). At [14] days overdue, Provider may terminate Services entirely and delete campaign assets, data, or automations.

6.3 No Refunds

All sales are final. Provider does not offer refunds (full or partial) once Services begin, including monthly fees, retainers, or setup charges.

7. Intellectual Property & Proprietary Methods

7.1 Provider IP

All strategies, campaign structures, ad copy, keyword lists, scripts, AI configurations, and proprietary workflows developed by Provider remain Provider’s intellectual property, unless otherwise agreed in writing.

7.2 No Unauthorized Copying or Transfer

Client shall not copy, replicate, or transfer the underlying strategies, campaign data, or platforms to third parties without express written consent from Provider.

8. Additional Work by Third Parties

8.1 Disclaimer

Provider is not responsible for performance or results from any campaigns, leads, or marketing efforts initiated by third parties (including the Client’s own staff, family members, or other agencies).

8.2 Conflict & Overlap

Running parallel or overlapping campaigns through another provider may raise costs, dilute data, or impede Provider’s optimization efforts. Provider is not liable for negative performance caused by these overlaps.

9. Performance & Tracking

9.1 No Guarantees

Marketing results depend on external factors (market conditions, competition, platform policies). Provider makes no explicit guarantees of ROI, lead volume, or conversion rates.

9.2 Tracking & Attribution

Provider’s tracking setups (whether for leads, conversions, or pipeline stages) require proper integration and usage. If the Client opts out or disables these systems, Provider may be unable to measure or bill based on performance.

10. Communication & Cooperation

10.1 Direct Contact

Urgent matters or requests for scope changes should be communicated directly (e.g., phone, scheduled meeting).

10.2 Client Responsibilities

Client must provide timely access, approvals, and content as needed. Delays or lack of cooperation can affect campaign results and timelines.

11. Cancellation & Termination

11.1 Notice

After the initial three (3) month term, Client may cancel Services with 45 days’ written notice to [email protected]. All fees remain due during that notice period.

11.2 Early Termination

If Client terminates before the three (3) month term ends, Provider has right to charge the remaining balance for that term.

11.3 Data & Account Deletion

Upon cancellation or non-payment, Provider may delete all campaigns, contacts, workflows, and data associated with the Client’s account. Reactivation is not guaranteed (see Section 5.2).

12. Liability & Indemnification

12.1 Limitations

Provider shall not be liable for indirect, incidental, or consequential damages related to the use of its platforms, campaigns, or external integrations.

12.2 Indemnification

Client agrees to indemnify and hold Provider harmless from claims arising from Client’s misuse of the Services, breach of these Terms, or content/data provided by Client.

13. Entire Agreement & Amendments

13.1 Entire Agreement

These Terms of Service, along with any associated proposals, invoices, or statements of work, form the entire agreement between Client and Provider.

13.2 Modifications

Changes must be in writing and signed or acknowledged by both parties.

13.3 Severability

If any part of these Terms is deemed invalid, the remaining provisions remain in effect.

By engaging Provider’s Services or paying the associated invoices, Client acknowledges they have read, understood, and agree to these Terms of Service.

If you have any questions, please contact us at [email protected]

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